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A National Supermarket Chain Experienced a 20% Profit Margin Collapse: How Would You Diagnose It?

Key Diagnostic Framework: In a retail margin squeeze with rising revenue, the culprit is rarely pricing—it is usually supply chain shrinkage, channel mix shift (high-margin in-store vs low-margin online delivery), or SKU cost inflation.

Case Round 1 · Shared by Arjun Mehta